COMMENTS NO: YEAR/2017/1184

“NATIONALIZED BANK STAFF_01: 'Indian Government 
could have opened up their own 'AADHAAR CARD CELL' (ACC) 
to make new AADHAAR Cards strictly under the direct vigilance 
of Indian Government. The concept of outsourcing to make 
AADHAAR Cards rapidly backfired as so many AADHAAR Card 
information either got leaked or hacked. Such is not the case 
for Voter ID Card information as it is totally under the 
Indian Government's supervision with local area verification 
at block level too. Another problem is that in BaNCslink software, 
AADHAAR Card is already linked with a Savings Account, but, 
many customers came to us saying that the LPG subsidy amount 
is not getting transferred to their respective Savings Account.'

NATIONALIZED BANK STAFF_02: 'In our Bank also, BaNCslink 
software is used. We are also facing this problem. The solution 
is to Delete the link of AADHAAR Card Number from that 
Savings Account and then link the AADHAAR Card Number again 
with that Savings Account. In BaNCslink Software, there is 
a option, 'Validate PAN from NSDL' to verify whether a 
PAN Card Number is valid or not. Similarly, to check the validity 
of AADHAAR Card Number, there should be a option, 
'Validate AADHAAR from UIDAI' in BaNCslink software. Also, 
in the case of withdrawing money from several 
Customer Service Points through biometric device by using 
AADHAAR Card Number, a 'One Time Password' to be sent to 
the customer's registered mobile number. The CSP personnel 
will have to type that 'OTP' and Customer's Voter ID Card 
Number in the screen to complete the cash withdrawal process.'” - Arindam Sain