“CUSTOMER: '24 hours ago, my mobile got switched off
as there was no battery backup. I have charged the phone
several times since then, but, alas, whenever, I am restarting
my mobile handset, it is showing a light yellowish colour screen
only. I am not getting any access to any apps in this mobile
handset. Since August 2015, when I bought it, this Lava Win X1
never showed any trouble. Kindly
repair the mobile handset, if you can ?'
CUSTOMER CARE PERSONNEL: 'Sir, you deserve an
award to use this smartphone for 3 years. You are still using
3G slots, Micro SIM and there is no OTG device access
functionality in this mobile handset. First of all, your battery may
damage at anytime, as it is shutting down repeatedly after 1 or
2 hours despite getting fully recharged frequently. Secondly, there
is some kind of damage in your display screen, that is, either a
'Kernel' problem or 'Circuit' problem. To get a new display screen,
to repair the circuits and to get a new battery; the
expenses that you will incur, in that money,
you can buy a good, modern mobile handset.'
CUSTOMER: 'So, in a low budget, which smartphone
is the best in the market ? Kindly suggest. '
'CUSTOMER CARE PERSONNEL: 'Well, the 'Redmi 5A' is the best one,
though, the 'Infinix Smart 2' is turning out to be its best competitor
as of now. But, 'Yu Ace' is expected to get launched in the market
during the 1st weekend of September 2018 to reduce the sale of
'Redmi 5A'. Hence, 'Redmi 6' will come in the market before the
October 2018. You can buy anyone of these smartphones.'”- Arindam Sain
