"BSNL
EMPLOYEE:'Recently, TCS has installed a new software in our offices,
but, they have forgotten to upload the latest database files on the
server. So, our new software is linked with all those old database
files and hence our software is not displaying the latest,updated &
authentic data from the server.' CUSTOMERS OF BSNL:'We don't want to
hear all these craps. We want good customer service by any means.
That's all.'"-Arindam Sain
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