"OFFICER:'The concept of calling out
the names of customers, giving the tokens to customers and then
making payment to customers is obsolete now. In this process, you are
engaging 2 tellers and 1 supervisor unnecessarily. Today, the
BANCSLINK software is such an easy banking software that a teller can
easily perform as a single-window operator where he can receive and
make payment while sitting at the same counter.' MANAGER:'Yeah! I
agree that the Single-Window Counter system will make the banking
process faster and more systematic, but, at present, the senior level
clerks are not so computer-savvy to act as single window
operator.'"-Arindam
Sain
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