"MANAGER:'In Muslim populated rural
areas, there are majority of illiterate Muslim customers who come to
withdraw money from their Savings A/c by wearing burqah. Generally,
they don't reveal their faces and withdraw the money by giving left
thumb impressions. That's where the real fraud takes place.'
OFFICER:'RBI should amend a rule that the cash payment cannot be made
to that customer who is unwilling to show her face. A Muslim woman
cannot hide her face behind the burqah while withdrawing money from a
cash counter of any PSU Bank. Moreover, all the illiterate customers
have to bring their respective witnesses to withdraw even 1 rupee
from any PSU Bank.'"-Arindam Sain
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