"CUSTOMER:'Sir, you are a man of
fearless character.' OFFICER:'Oho! Is it so? Not only have that; I am
always very harmful for those people who are not scared of me.
Anyway, jokes apart; I am a very nice person for good people but that
much deadly and dangerous for bad people. Frankly speaking, all
fingers are not alike. Similarly, all customers of any Bank of the
world are not good. You are an educated person and you behave in such
a decent manner with us that it always encourage us to give you good
customer service. On the other hand, we completely neglect those
customers who behave like street hooligans. As you sow, so you reap.
It is as simple as that.'"-Arindam
Sain
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